FREQUENTLY ASKED QUESTIONS
1Why should I use Econo Aluminium
For your peace of mind. We have a solid track record and a quality product that we produce to the highest standards.
2Why does one see such a big difference in quotes from one company to the next?
Our industry, like most industries, faces fierce competition. In a depressed market, companies tend to lower prices to keep busy. The opposite occurs when work is plentiful.
In addition to this, there are companies who source metal from outside suppliers such as China. Some of these suppliers buy metal that looks like the local product but have thinner wall thicknesses that means less aluminium and hence a lower price. It goes without saying that these products cannot have the same structural strength as the local product.
As an established fabricator we are also faced with “backyard” operators who obviously undercut us easily. When these jobs go wrong, as they often do, people expect us to be there to do remedial work.
This inevitably becomes expensive for the purchaser, who ends up paying twice.
3Are your aluminium products compliant with AAAMSA requirements?
Econo Aluminium manufactures and installs all products within the strict guidelines of the building practices as laid down by all the ruling authorities, in our industry one of whom is AAAMSA.
4If I take the windows supply only do I still get my full guarantees?
You will still get the 10 year guarantee on the finish, but not the 2 year waterproofing guarantee.
5How long does it take to replace my windows.
We can fit and complete between 8 & 10 windows on a single day. Replacing old windows with your new aluminium product, plaster, waterproof seal & clean your site. Removing all debris.
6What is the waiting period from when I pay my deposit.
Currently our waiting period is 10 to 15 working days from date of deposit paid and / or final measures take. (weather dependent)
7Can you give me an inspection certificate.
Econo Aluminium is a member of AAAMSA, and can provide you all citification on our products where needed for your building inspection.
8How do I know you not going to run away with my deposit.
Depending on how you got to know about us. Maybe we did your neighbors house, a friends house, you drove past one of our sites, found us on social media or drove past the factory ? Our factory address, email address and phone number has not changed in 20 years. Before paying you are welcome to visit our premises and meat the team. The factory is owned by one of the partners so we are going know where.
9If something goes wrong, what / where do I go.
With every quotation that is sent out there will be a terms and conditions. With in the terms and conditions you will be explained what is expected from you as the client and what you are guaranteed from us as a compony.
If in your opinion we fail to meat what we outline in the terms, you can contact AAAMSA and they will inspect, investigate and make the final determination on the way forward.
10If you came this far ????
We look forward to hearing from you and providing you with a FREE quotation and hope we can be part of your journey to building your DREAM HOME or renovating your existing DREAM HOME>

